The weird and wonderful reasons why people use subtitles / captions

I asked the following question over Twitter yesterday: I’m curious to know, who uses subtitles on web content (X device) who’s not deaf or hard of hearing? For example I did when breastfeeding. It’s a question we’ve been asking ourselves at the BBC as there seems to be plenty of anecdotal evidence suggesting people use… Continue Reading The weird and wonderful reasons why people use subtitles / captions

User testing observations with disabled mobile users

Below are a handful of observations from user testing on mobile websites and applications I’ve seen recently. All users had some form of disability including people with limited mobility, sight impairments, cognitive impairments  dyslexia or hearing loss. Testing was carried out using Android or iOS with blind users accessing using the TalkBack or VoiceOver screen readers respectively.… Continue Reading User testing observations with disabled mobile users