What is Amzn MKTP US and How Do I Cancel?

In today’s digital age online shopping has become an integral part of our lives. One of the most popular platforms for e-commerce is Amazon which offers a vast range of products and services. However, sometimes we may notice charges on our bank statements or credit card bills that we don’t recognize such as Amzn MKTP US.

In this blog post, we will explore what Amzn MKTP US and provide a step-by-step guide on how to cancel and get a refund for unwanted purchases.

What is Amzn MKTP US

Amzn MKTP US or Amazon Marketplace US is a charge that appears on your bank statement or credit card bill when you make a purchase through the Amazon online marketplace from a third-party seller. The abbreviation “MKTP” stands for “Marketplace” while “US” signifies the transaction that took place on the US-based Amazon website.

These charges can be for various items including physical products, digital downloads, or even subscription services. It’s essential to understand that these charges are not always fraudulent and could be legitimate transactions you might have forgotten about or unintentionally authorized.

How to Cancel an Amzn MKTP US Purchase

If you find an Amzn MKTP US charge on your statement and wish to cancel the purchase follow the steps below:

Step 1: Verify the Charge

Before initiating any cancellation process ensure that the charge is genuinely unauthorized or unintended. Check your Amazon order history by signing in to your Amazon account and navigating to the “Your Orders” section. Review your recent orders to see if the charge corresponds to a purchase you made.

Step 2: Contact the Seller

If you have identified the order in question and want to cancel it contact the third-party seller directly. To do this:

1. Log in to your Amazon account.
2. Go to the “Your Orders” section.
3. Locate the order you wish to cancel.
4. Click on “Contact Seller” to send a message requesting cancellation.

Keep in mind that sellers might have different policies regarding cancellations and some may not accept cancellations if the item has already been shipped.

Step 3: File an A-to-Z Guarantee Claim

If the seller refuses to cancel the order or does not respond within two business days you can file an Amazon A-to-Z Guarantee Claim. This guarantee protects you when you purchase items from third-party sellers on Amazon ensuring that you receive your item on time and as described or you can request a refund.

To file a claim:

1. Log in to your Amazon account.
2. Go to the “Your Orders” section.
3. Locate the order you wish to cancel.
4. Click on “File/View Claim” under the “A-to-Z Guarantee” column.
5. Follow the on-screen instructions to submit your claim.

Amazon will review your claim and decide whether to provide a refund or not.

Requesting a Refund

If you have successfully canceled your order you can request a refund from the seller. To do this:

1. Log in to your Amazon account.
2. Go to the “Your Orders” section.
3. Locate the canceled order.
4. Click on “Request a Refund.”
5. Follow the on-screen instructions to submit your request.

Typically sellers have up to two business days to respond to refund requests. If the seller does not respond within this timeframe you can file an A-to-Z Guarantee Claim to pursue a refund.

How does Amazon MKTP US differ from other Amazon charges?

Amazon is a very large company that offers a variety of services besides retail goods. Some of these services include:

• Amazon Prime: A subscription service that gives you access to free shipping, Prime Video, Prime Music, Prime Reading, and more.
• Audible: A subscription service that gives you access to audiobooks and podcasts.
• Kindle Unlimited: A subscription service that gives you access to unlimited ebooks and magazines.
• Amazon Prime Video: A streaming service that gives you access to movies and TV shows.
• Amazon Music: A streaming service that gives you access to music and podcasts.
• Amazon Luna: A cloud gaming service that lets you play games on your devices.
• Amazon Photos: A cloud storage service that lets you store and share your photos.
• Alexa skills/expansions: Additional features or apps that you can use with your Alexa devices.
• Digital goods: Items that you can download or stream online such as ebooks, movies, music, games, etc.

These services may have different names on your bank statement such as:

• AMZN DIGITAL 888-802-3 SEATTLE WA
• AMZN DIGITIAL
• Amzn.com/bill WA
• amazon digit*mb
• AMAZON MKTPLACE PMTS
• AMAZON MKTPLACE PMTS SEATTLE WA
• PRE-AUTH AMAZON MKTPLACE PMTS
• PENDING AMAZON MKTPLACE PMTS
• AMAZON MKTPLACE PMTS AMZN.COM/BILLUX
• Amazon Prime PMTS
• Kindle Unlimited
• Amazon Digital Svcs

How to Determine If an Amazon Charge is Fraudulent

If you suspect that an Amazon charge on your credit card, debit card, or bank account is fraudulent it’s important to take action quickly. Here’s a step-by-step guide on how to determine whether an Amazon charge is fraudulent and what to do about it.

Step 1: Review your Amazon Order History

1. Log in to your Amazon account.
2. Click on “Your Account” or “Your Orders” in the top right corner.
3. Review your recent order history to see if the charge in question corresponds to any purchases you’ve made. If you see an order that you don’t recognize it’s possible that the charge is fraudulent.

Step 2: Check for Email Receipts

Amazon typically sends an email receipt for each purchase. Search your email inbox for any receipts related to the charge in question. If you can’t find a receipt this may be another indication that the charge is fraudulent.

Step 3: Look for Unfamiliar Devices or Locations

1. Go to your Amazon account and click on “Your Account.”
2. Under “Login & Security” click on “Login history.”
3. Review the list of devices and locations from which your account has been accessed. If you see any unfamiliar activity it’s possible that your account has been compromised.

Step 4: Contact Amazon

If you’ve completed the steps above and still suspect the charge is fraudulent contact Amazon’s customer service:

1. Go to the Amazon Contact Us page.
2. Sign in if prompted.
3. Select “An order I placed” or “Other” as the issue.
4. Choose “Payment, pricing, or promotions” as the sub-issue.
5. Select your preferred contact method (phone, chat, or email) and explain your concerns to the Amazon representative.

Step 5: Report the fraudulent charge to your bank or credit card issuer

If Amazon confirms that the charge is fraudulent it’s essential to report it to your bank or credit card issuer. They may need to cancel your card, issue a new one, and/or reverse the fraudulent charge.

Step 6: Secure your Amazon account

If your account was compromised take the following steps to secure it:

1. Change your Amazon password: Go to “Your Account” > “Login & Security” > “Edit” next to “Password.” Create a strong unique password.
2. Enable two-factor authentication (2FA): Go to “Your Account” > “Login & Security” > “Edit” next to “Two-Step Verification (2SV) Settings.” Follow the on-screen instructions to enable 2FA.
3. Review your account settings and personal information for any unauthorized changes.

By following these steps you can determine whether an Amazon charge is fraudulent and take the necessary actions to protect your account and financial information.

Conclusion

AMZN MKTP US is a code that appears on credit card statements for purchases made through Amazon’s online marketplace from third-party sellers. If you see a charge that you don’t recognize or want to cancel any associated subscriptions or recurring charges you can manage your merchant agreements through your Amazon account.

By following these steps you can ensure that you’re only paying for purchases that you intend to make on Amazon. We hope this blog post has helped you understand Amazon MKTP.